Terms of service

Terms of Service

1. Scope of These Terms

ydcybz (“we,” “us,” or “our”) operates this online store. These Terms of Service apply when you use our website or buy something through it. The product details and store policies available before checkout also apply to your purchase.

2. Placing Orders and Using the Website

When placing an order, provide complete and accurate contact, payment, and shipping information. You must be legally able to place the order or have a parent’s or guardian’s permission where required.

Use the store only for lawful purposes. Fraud, interference with store operations, and unauthorized access to data or systems are prohibited.

3. Product Information and Stock

Check the product description, sizing, materials, and care instructions before ordering. Colors may appear differently depending on your device and display settings. You retain your rights if a product is defective, differs substantially from its description, or was sent in error.

We aim to keep listings, stock information, and prices accurate. If an error affects your order, we’ll explain the issue and tell you what options are available. We’ll obtain your agreement before sending a substitute or charging a higher price. If we cannot supply an item, we’ll let you know and refund any amount you’ve already paid for it.

4. Checkout and Payment

The store and checkout show the applicable prices and currency. Before you submit payment, checkout displays your final order total, including any applicable taxes.

Standard shipping is free for all U.S. orders. You can select any payment method offered at checkout. The provider for your selected method processes the payment.

5. Shipping and Order Changes

We currently deliver only to U.S. addresses. We typically prepare orders for shipment within 1–2 business days. After dispatch, estimated transit time is 5–10 business days. Delivery dates are estimates, and actual delivery may vary. See our Shipping Policy for more information.

For an address correction, order change, or cancellation, email hello@ydcybz.com as soon as possible. We’ll check whether we can accommodate your request before the order ships. Once the order has shipped, our Return and Refund Policy applies.

6. Return Requests and Refunds

You have 30 calendar days from delivery to request a return for an eligible item. We pay for return shipping on eligible returns. There are no restocking or return handling fees.

We’ll inspect the returned item after we receive it and let you know the result. If we approve your refund, we’ll initiate it to your original payment method within 15 business days after inspection. Your bank or payment provider may take additional time to credit the refund to your account.

See our Return and Refund Policy for eligibility requirements and instructions on starting a return.

7. Shopify and Personal Information

Our store runs on Shopify. When you browse or purchase from the store, Shopify processes information to provide commerce and related services. Shopify and other service providers may process information outside the country where you live.

Our Privacy Policy describes how we handle personal information and how to reach us about your privacy rights. Shopify explains its own practices in its Privacy Policy.

8. Website Content and External Services

Website content may be protected by intellectual property rights held by us or by third parties. When you buy a product, those rights stay with their respective holders. Third-party names and trademarks belong to their respective owners.

A link to an external service alone does not establish an affiliation or indicate that the service endorses us. If you use an external service, review its terms and privacy notice.

9. Problems and Changes to These Terms

If you have a problem with the website or an order, contact us so we can look into it and work with you to resolve it. You retain all consumer rights and statutory warranties that the law protects from limitation or exclusion. We remain responsible for any liability that the law prevents us from limiting or excluding.

We may revise these terms for future use of the store. Subject to applicable law, each purchase remains governed by the terms and policies displayed when you placed the order. We’ll provide notice of material changes when required.