Privacy Policy

1. About This Policy

This policy describes how ydcybz handles personal information when you visit our online store, make a purchase, or get in touch with us. For privacy questions or requests, email hello@ydcybz.com.

2. Information We Receive

The information we receive depends on how you use the store and interact with us. It may include the following.

• Contact and address details. Your name, email address, phone number, billing address, and shipping address.
• Purchase and order records. The products you buy, order totals, payment status, delivery details, and records of returns and refunds. Our payment providers process the payment credentials needed to complete your purchase.
• Information you submit. This includes customer support messages, return requests, details you enter in account forms, and information you provide when subscribing.
• Device and browsing information. The store platform may collect your IP address, browser and device details, pages visited, shopping cart activity, cookie identifiers, and privacy preferences.

We receive information from you directly, through your activity on the store, and from providers that assist us with payments, fraud prevention, fulfillment, or customer support.

3. Why We Use Personal Information

We use personal information to process payments, prepare and ship orders, and handle returns and refunds. We also use it to send order updates and answer customer service inquiries.

Information about how the store is used helps us operate it, measure its performance, and make improvements. We also use personal information to detect possible fraud or security problems and to meet applicable legal, accounting, and recordkeeping obligations.

If you subscribe to promotional emails, we use your contact details to send them. You can unsubscribe by following the instructions in any promotional email or by contacting hello@ydcybz.com. You’ll still receive messages necessary to complete your purchases or respond to your requests.

4. When We Share Information

We share information as needed with Shopify, payment processors, shipping carriers, and other providers that help us operate the store, fulfill orders, maintain security, or assist customers.

We may also disclose personal information if the law requires it, in response to a lawful request, or to protect legal rights. We may share it at your direction or with your permission, or in connection with a business transaction subject to applicable safeguards.

5. Shopify and Processing Locations

Shopify hosts our online store. When you browse the store or place an order, Shopify processes the personal information it needs to provide commerce, payment, security, and related services.

Shopify and our other service providers may process information in the United States or in other locations. When these providers handle personal information independently, their own privacy notices explain their practices.

6. Cookies and Store Preferences

The store uses cookies and similar technologies to keep browsing sessions and shopping carts active, remember your preferences, and help keep checkout secure. The store platform may also use these technologies to understand how visitors use the site and how it performs.

You can manage cookies through your browser settings. If the store offers privacy controls, you can use them to change your preferences for optional cookies. Some store features may work differently if you block certain cookies.

For help with cookies or privacy settings, email hello@ydcybz.com.

7. How Long We Keep Information and How We Protect It

We keep personal information for as long as we need it for the purposes described in this policy. Retention periods depend on factors such as our relationship with you, the need to manage orders and refunds, legal recordkeeping requirements, fraud prevention, and any disputes.

We take reasonable steps to safeguard personal information. Online transmission and storage cannot guarantee complete security. Please keep full payment card numbers and account passwords out of emails you send us.

8. Privacy Rights and Requests

Your privacy rights depend on where you live and which laws apply. You may have the right to access or receive a copy of your personal information, correct it, or ask us to delete it. You may also be able to opt out of certain uses or disclosures, including targeted advertising and activities that applicable law defines as the sale or sharing of personal information. Exceptions may apply.

To make a privacy request or appeal a decision where appeals are available, email hello@ydcybz.com. We may ask for information reasonably necessary to verify your identity or confirm that an authorized agent has permission to act for you.

We respond within the time required by applicable law. We honor applicable protections against discrimination for exercising privacy rights. Where applicable, you may also contact your privacy regulator.

9. Information About Children Under 13

If you believe a child under 13 has given us personal information, please contact hello@ydcybz.com. We’ll review the matter and take the steps required by applicable law, including deleting the information when required.

10. Policy Updates and Contact Information

We may revise this policy as our practices or legal obligations change. The revised policy will display an updated date. When required, we’ll provide additional notice or obtain consent before a material change takes effect.

ydcybz
4 Chantilly Ln
North Aurora, IL 60542
United States

Email hello@ydcybz.com
Website ydcybz.com